Privacy Policy & Student Data Protection Notice
Effective Date: 17 August 2026
At FSM Education Hub (S&M London Ltd), we respect your privacy. We are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection and electronic marketing laws.
1. Information We Collect
When you contact us or apply for a university or college course through us, we may collect information such as your name, contact details, date of birth, address, identification documents, educational records, and employment information, required for admission, eligibility, and student finance purposes.
2. How We Use Your Information
We use your personal information to:
- Assess your eligibility for suitable university or college courses.
- Process and support your application from initial enquiry through to enrolment.
- Submit necessary information and documents to the relevant university, college or authorised admissions/student finance authority.
- Communicate with you regarding your application, admission, enrolment and related services.
- Where legally permitted, contact you about our own education services, courses and related opportunities.
We will only use your information for purposes that are lawful, fair and transparent and in accordance with applicable data protection requirements.
3. Sharing Your Information
We do not sell, rent or trade your personal information.
Your information will only be shared where necessary for your application or related services, including with the university/college you have applied to and relevant authorised admissions, student finance or regulatory authorities where required.
We may also use trusted service providers who process information on our behalf where necessary to operate our services, subject to appropriate data protection requirements.
We will not provide your personal information to unrelated third parties for their own marketing purposes.
4. Marketing
We may use your information to provide information about our own education services, courses and related opportunities, where permitted by law.
Where consent is legally required for electronic marketing, we will obtain appropriate consent. You can opt out of our marketing communications at any time by contacting us or using the unsubscribe option provided in our communications. Direct marketing objections must be respected in accordance with applicable data protection law.
5. Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to student information is restricted to authorised personnel who need it for legitimate business or application-related purposes.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including completing applications, maintaining appropriate business records and meeting legal or regulatory requirements. Information that is no longer required will be securely deleted or disposed of.
7. Your Data Protection Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your information where applicable.
- Request restriction of processing in certain circumstances.
- Object to certain processing, including direct marketing.
- Withdraw consent where processing is based on consent.
8. Contact Us
If you have any questions about this Privacy Policy, how we use your information, or wish to exercise your data protection rights, please contact:
FSM Education Hub (S&M London Ltd)
Data Protection / Privacy Team
Email: Info@fsmehub.com
Website: www.fsmehub.com
We are registered with the Information Commissioner’s Office (ICO) as a data controller.
ICO Registration Number: ZA780181.
This Privacy Policy may be updated from time to time to reflect changes in our services or applicable data protection requirements.